We all know it takes money to make money. Yet business owners are intense about watching expenses and not adding anything new that is not necessary or does not have a clear impact on the revenue of the business. In doing so, many opportunities for efficiency and revenue are overlooked. It is time to look at expenses as an opportunity to grow and strengthen your business.

Business owners know what they need to do to work ON their business. Yet many find themselves drowning IN their business. Find symptoms and ideas for how to pull your head up, look around and work on your business.

As you grow, do you understand how your growth is impacting your customer experience? Lacking simple business operating fundamentals can dramatically impact your customer experience. Here is an example of a customer interaction that highlights potentially significant challenges internally as the company grows. Read to learn steps to take to avoid your customers suffering from your growth.