You are not going to get everything on your to-do list done this week. If you are preparing for some time off, that is even more unrealistic. Instead of overwhelming yourself with an incredibly long list, it is time to differentiate the Need-to-do’s from the Want-to-do’s.

When you have reached the state of overwhelm hit the pause button. Continuing to go in the vicious circle never solved anything and will heighten your emotional reaction with each spin.

As you grow, do you understand how your growth is impacting your customer experience? Lacking simple business operating fundamentals can dramatically impact your customer experience. Here is an example of a customer interaction that highlights potentially significant challenges internally as the company grows. Read to learn steps to take to avoid your customers suffering from your growth.